Application running issues

A：This situation occurs because the cloud phone has not been operated for a long time and is automatically disconnected to save server resources. Disconnecting does not affect the operation of the cloud phone. Reconnect to continue using it.

A：Due to the wide variety of games on the market and differences in optimization compatibility between them, there is a chance of crashes and disconnections. If you experience crashes or disconnections, you can go to Settings – Applications – (installed game or application) – Storage – Clear Cache within the cloud phone, then restart the cloud phone and observe again. If crashes occur frequently and the operation is ineffective, you can contact online customer service for...