1. Home
  2. »
  3. Other issues
  4. »
  5. Q:How can I ask for help when I encounter problems?

Q:How to find the newly purchased “cloud phone” after payment?

A:After the purchase is complete, the page will automatically redirect back to the cloud phone list (the cloud phone list can be swiped left and right). If the new ‘Cloud Phone’ does not appear, please pull down the cloud phone interface and swipe the phone screen up and down to ‘Refresh’, or exit the vplayer cloud phone and re-enter to check. If the newly purchased ‘Cloud Phone’ still does not appear, please contact customer service for assistance.

Recent Post

Read More
Read More
Read More